✨ Shop Inspiring Art Prints at 30% off! ✨

FAQ

Frequently Asked Questions

What is your return policy?

Since we are pausing operations, all sales are final and we are not accepting returns or exchanges.

What are my shipping options and what are the costs?

Please visit our Shipping page here for full details.

How long before my order ships?

Orders (excluding Art Prints & Brands We Love) that are in stock are typically processed and shipped within 1 to 3 business days of when the order is placed (excluding holidays). Once your order has shipped, you will receive an email notification with tracking. Art Prints are made to order. Please allow up to 10 business days for unframed prints and 20 business days for framed prints to be produced and shipped.

Can I change or cancel my order?

Once an order has been placed, there is a very small window of time where we are able to cancel or make any changes such as address updates, style, or size changes before it is released to our warehouse for processing/fulfillment. Please email us at support@piccolinakids.com if you have an issue and we will try our best to accommodate changes. However, please know there is a possibility that changes may not be able to be made.

 

Still have questions?

Contact us at support@piccolinakids.com and/or visit our Contact page here for more details.